📦 Returns & Replacement Policy
At PrinterConnect, customer satisfaction is our top priority. If you’re not completely satisfied with your purchase, we’re here to help.
🔁 Return Eligibility
We accept returns under the following conditions:
- The item must be unused, in its original packaging, and in the same condition as received.
- Return request must be raised within 7 days of delivery.
- The product must include all original accessories, manuals, and invoice.
❌ Non-Returnable Items
- Products that show signs of use, damage, or tampering.
- Items not purchased directly from PrinterConnect.
- Ink cartridges or opened printer consumables.
- Products damaged due to incorrect installation or handling.
🔄 Replacements
If your product is defective, damaged, or not as described, we offer a free replacement within 7 days. Please share unboxing video and product photos to initiate the process.
💰 Refund Process
- Refunds (if applicable) will be processed within 7–10 business days after the product passes inspection.
- Refunds are credited via the original payment method.
🔄 How to Initiate a Return
- Email us at [your email address] with your order number and issue details.
- Attach relevant photos/videos if the item is damaged or incorrect.
- We’ll arrange pickup or provide return instructions.
📞 Need Help?
Our support team is here to assist you with returns or replacements.
📧 Email: support@printerconnects.com